Privacy policy

Cozy Canada Beanbags respects your privacy. This policy explains what we collect, why we collect it, and what we do with it.

Information we collect

• Order details: name, email, phone number and the items you purchase.
• Messages you send us by email or phone when booking a showroom visit or asking a question.
• Basic, non-identifying usage data from our website, such as pages viewed.

Payments

Checkout is handled by Shopify. Your payment card details are entered on Shopify's secure checkout and are never stored on our servers. Shopify's own privacy policy applies to that step.

How we use your information

• To process your order and arrange pickup at our Woodbridge showroom.
• To answer your questions and book appointments.
• To handle returns, exchanges and warranty requests.

Sharing

We don't sell or rent your personal information. We share it only with service providers that help us run the store (such as Shopify) and where required by law.

Retention

We keep order records for as long as needed for accounting, warranty and legal obligations.

Your choices

You can ask us to access, correct or delete your personal information at any time by emailing info@beanbagz.ca.

Contact

Cozy Canada Beanbags, 250 Trowers Road, Unit 2, Woodbridge, Ontario · 905-850-2080 · info@beanbagz.ca